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Reviews from HAQM app for Shopify using the MCF and Buy with Prime app

Display highly trusted product ratings and reviews on Buy with Prime product detail pages

  • For Shopify, continue with this article.
  • For all other ecommerce providers, go to Reviews from HAQM.

Prerequisites

To set up Reviews from HAQM on your site, perform the following prerequisite steps:

Note: If you’re using Online Store 2.0 themes, you can perform a no-code installation in the Shopify Theme editor. The no-code installation isn’t available for Shopify’s vintage themes.

For more information or troubleshooting help, go to Reviews from HAQM.

Install the Reviews from HAQM app for Shopify

  1. Open your Shopify admin.
  2. On the side menu, choose Apps, and then Buy with Prime.
  3. On the Reviews from HAQM section, choose Explore the app at the bottom of the screen.
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  4. Choose Install.
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  5. Review the information, and then choose Install app.
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    The Reviews from HAQM app is installed on your Shopify site.

Set up the Reviews from HAQM app for Shopify

  1. On your Shopify admin, choose Apps, and then Reviews from HAQM.
  2. In the Add Reviews from HAQM to your site section, choose Set up.
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  3. Sign in to the sales channel associated with the MCF and Buy with Prime app for Shopify.
    Note: Avoid signing in to the sales channel associated with the hosted Buy with Prime solution.
  4. To allow the Reviews from HAQM app on Shopify to access your Buy with Prime information, choose Authorize.
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    Note: You must sign in to the sales channel associated with the MCF and Buy with Prime app for Shopify. If you sign in to the sales channel associated with hosted Buy with Prime, you might see the following error: Incorrect account deleted. To resolve the error, verify that you selected the correct sales channel.
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  5. On the side menu, choose Reviews and then Continue set up.
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  6. To verify your HAQM presence and confirm your eligibility to use Reviews from HAQM, choose Verify.
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Activate Reviews from HAQM

To activate Reviews from HAQM you must pick which products to display Reviews from HAQM. You can pick an individual product or select multiple ones from a listing page.

To pick an individual product to display Reviews from HAQM

  1. Open the merchant console.
  2. On the side menu, under Products, choose Reviews.
  3. On the Reviews from HAQM home page, choose Manage.
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  4. Find the product that you want to display Reviews from HAQM. Use the search bar to find a product by title or SKU. You can also sort products by title, or filter products by star rating.
  5. Confirm your product selection to activate Reviews from HAQM.
  6. Turn on Show reviews.
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  7. Go to HAQM.com to validate that Reviews from HAQM is active on the product detail page.
    Note: Reviews from HAQM is only displayed on products that are Buy with Prime eligible when the detail page is refreshed and loaded.

To pick multiple products to display Reviews from HAQM

  1. Open the merchant console.
  2. On the side menu, under Products, choose Reviews.
  3. To select multiple products to activate Reviews from HAQM, select the checkbox next to the product image. To select all products on a listing page, select the checkbox on the Product header.
  4. On the Show reviews banner, choose Turn On.

Add Reviews from HAQM to your Shopify site using theme editor

To install Reviews from HAQM, you need to set up your product for Buy with Prime. To display Reviews from HAQM, add the code to the product detail page template on your site.

Note: To avoid overwriting your site content, save a copy of your product detail page template and follow the general instructions. After you finish installing the Reviews from HAQM code, preview the products that you set up on your site.

This is a simplified method to add Reviews from HAQM to your Shopify site using Theme editor. These instructions only support ecommerce stores that use a Shopify Online Store 2.0 theme. If you’re using a vintage theme, go to Add Reviews from HAQM to your Shopify site using code editor.

  1. Sign in to merchant console.
  2. On the side menu, choose Reviews.
  3. To open the Reviews from HAQM app for Shopify, on the Add Reviews to your detail pages section, choose Go to Shopify theme editor. The Shopify admin opens.
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  4. From the side menu, choose Apps, and then Reviews from HAQM.
  5. On the Add Reviews from HAQM to your site section, choose Add.
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  6. On the Shopify theme editor, from the theme drop-drown menu at the top, select the product page template where you want to add Reviews from HAQM.
    kc reviews shopify 1.png
  7. On the side menu, under Template, in Product information, select Add block and from the APPS list, select Reviews Widget and/or Ratings Widget.
    kc reviews shopify 2.png

Choose one of the following options to display the Reviews from HAQM on your site:

Reviews from HAQM as a sole review solution

If you already have a reviews solution installed on your site and you plan to use Reviews from HAQM as your only reviews solution, remove your existing reviews tool first. To add Reviews from HAQM as the only reviews solution on your ecommerce site, use the Shopify theme editor and follow these steps:

Note: This install method might not work for all themes.

  1. Open your Shopify Admin.
  2. Choose Sales Channels, Online Store, Themes, and then Customize.
  3. In the Shopify designer, choose Default Product or Product from the menu.
  4. On the side menu, find the Product Information section that contains the Title or Price.
  5. Choose Add block at the bottom of the Product Information section, and then choose Custom Liquid. You can add two blocks, if you want to display both Ratings and Reviews from HAQM.
  6. In the two newly created Custom Liquid items, paste the Ratings code and Reviews code, respectively, and then choose Save.

  7. On the side menu, drag the two Custom Liquid blocks in page location of your choice. For the Rating component, it’s typically located between Title and Price. For the Reviews component, it’s typically located following the product description.

    Note: To confirm that the installation was successful, check if the Reviews from HAQM widgets appear on your product detail pages where you activated Reviews from HAQM. For troubleshooting information, go to Troubleshoot Reviews from HAQM.

Reviews from HAQM as an additional review solution on your site

These instructions only support ecommerce stores that use a Shopify Online Store 2.0 theme. If you’re using a vintage theme, go to Add Reviews from HAQM to your Shopify site using code editor. To add Reviews from HAQM alongside your existing reviews solution on your product detail page, follow these steps:

  1. Open your Shopify Admin.
  2. Choose Sales Channels, Online Store, Themes, and then Customize.
  3. In the Shopify designer, choose Default Product or Product.
  4. On the side menu, find the Product Information section that contains the Title or Price.
  5. Choose Add block at the bottom of the Product Information section, and then choose Custom Liquid. You can add two blocks, if you want to display both Ratings and Reviews from HAQM.
  6. Paste the Ratings code and Reviews code, respectively, in the two newly created Custom Liquid items, and then choose Sav On the side menu, drag the two Custom Liquid blocks in page location of your choice. For the Ratings component, it’s typically located between Title and Price. For the Reviews component, it’s typically located following the product description.

Note: To confirm that the installation was successful, check if the Reviews from HAQM widgets appear on your product detail pages where you activated Reviews from HAQM. For troubleshooting information, go to Troubleshoot Reviews from HAQM.

Add Reviews from HAQM to your Shopify site using code editor

To install Reviews from HAQM, you need to set up your product for Buy with Prime. To display Reviews from HAQM, add the code to the product detail page template on your site.

Note: To avoid overwriting your site content, save a copy of your product detail page template and follow the general instructions. After you finish installing the Reviews from HAQM code, preview the products that you set up on your site.

Choose one of the following options to display the Reviews from HAQM on your site:

Reviews from HAQM as a sole review solution

If you already have a reviews solution installed on your site and you plan to use Reviews from HAQM as your only reviews solution, remove your existing reviews tool first. These instructions only support your ecommerce store using a vintage theme. If you use a Shopify Online Store 2.0 theme, go to Add Reviews from HAQM to your Shopify site using theme editor. To add Reviews from HAQM as the only reviews solution on your ecommerce site, follow these steps:

  1. Sign in to merchant console.
  2. On the side menu, choose Reviews.

  3. On the Add Reviews to your detail pages section, choose See code-based installation instructions.

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  4. Open your Shopify dashboard.
  5. Under Sales Channels, choose Online Store, and then Themes.
  6. Choose the Actions drop-down menu on your theme, and then Edit Code.
  7. In the code editor, under Sections, choose the product detail page template file (for example, Product-Template.liquid).
    Note: Depending on your theme, your pathway might be different.
  8. For Ratings from HAQM, paste the code between title or price on the page.
  9. For Reviews from HAQM, paste the Reviews code following the description.
  10. Choose Preview. If the Reviews from HAQM components don’t appear where you expect them, copy the code somewhere else in the file, or choose Older versions to go back to a previous version.

Tip: Search for “title” or “price” or “description” to find the place in the code.

Note: To confirm that the installation was successful, check if the Reviews from HAQM widgets appear on your product detail pages where you activated Reviews from HAQM. For troubleshooting information, go to Troubleshoot Reviews from HAQM.

Reviews from HAQM as an additional review solution on your site

These instructions only support your ecommerce store using a vintage theme. If you use a Shopify Online Store 2.0 theme, go to Add Reviews from HAQM to your Shopify site using theme editor. To add Reviews from HAQM alongside your existing reviews solution on your product detail page, follow these steps:

  1. Open your Shopify dashboard.
  2. Under Sales Channels, choose Online Store, and then Themes.
  3. Choose the Actions drop-down menu on your theme, and then Edit Code.
  4. In the code editor, under Sections, choose the product detail page template file (for example, Product-Template.liquid).
    Note: Depending on your theme, your pathway might be different.
  5. For Ratings from HAQM, paste the code preceding, following, or next to your existing rating component.
  6. For Reviews from HAQM, paste the Reviews code preceding or following your existing reviews component.
  7. Choose Preview. If the Reviews from HAQM components don’t appear where you expect them, you can copy the code somewhere else in the file, or choose Older versions to go back to a previous version.

Tip: Search for “title” or “price” or “description” to find the place in the code.

Note: To confirm that the installation was successful, check if the Reviews from HAQM widgets appear on your product detail pages where you activated Reviews from HAQM. For troubleshooting information, go to Troubleshoot Reviews from HAQM.

Filter products by star rating

To sort or filter reviews by star rating, perform the following steps:

  1. Open the merchant console.
  2. On the side menu, under Products, choose Reviews.
  3. On the Reviews from HAQM home page, choose Manage.
  4. On the Product Table page, choose the Filter icon to see the filter pop-up screen.
  5. Filter Reviews from HAQM by star rating.

Deactivate Reviews from HAQM

To deactivate Reviews from HAQM, perform the following steps:

  1. Open the merchant console.
  2. On the side menu, under Products, choose Reviews.
  3. On the Reviews from HAQM home page, choose Manage.
  4. Identify the products for which you want to deactivate Reviews from HAQM.
  5. Turn Show reviews off.

Deactivate Media gallery or Reviews summary

To deactivate Media gallery or Reviews summary, perform the following steps:

  1. Open the merchant console.
  2. On the side menu, under Products, choose Reviews.
  3. On the Reviews from HAQM home page, choose Customize.
  4. On the side menu, under Design options, choose Features.
  5. In the Features side menu, turn Reviews summary or Media gallery off.
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Reviews from HAQM FAQ

Get answers to common questions about the Reviews from HAQM feature.

For more questions, go to FAQ library.