Reviews from HAQM for Buy with Prime

HAQM.com displays product reviews from HAQM customers to help shoppers learn more about products through authentic and trustworthy reviews. HAQM shoppers often rely on HAQM’s five-star rating scale and insight in individual reviews to help them make informed purchase decisions.

HAQM.com only collects product reviews from customers who have spent at least $50 on HAQM in the previous 12 months. Further details can be found in HAQM Community Guidelines and Customer Reviews help pages.

To calculate the overall star rating and percentage breakdown by star, HAQM.com doesn’t use a simple average. There are a few factors considered, such as how recent a review is and if the reviewer bought the item on HAQM. Additional information can be found in How Are Product Star Ratings Calculated help page.

Yes. For reviews on HAQM that have verified purchase badges, your shoppers can see these badges on your product detail pages too. For more information, go to HAQM Verified Purchase Reviews.

No, shoppers can only see the reviews from HAQM on your product detail pages. Shoppers can’t submit ratings or reviews through this feature.

Reviews from HAQM, now available on your product detail pages for Buy with Prime products, can help you tap into the volume and authenticity of reviews from HAQM to boost shopper trust and provide social proof to your brand and products. The reviews feature gives shoppers the familiar experience they trust from HAQM.com—without having to leave your site—while complementing other product review features you might already use.

When merchants add Reviews from HAQM to their site, they have experienced a +38% increase in shopper conversion, on average. This data is from a sample of 8 Buy with Prime merchants with average monthly site traffic between 10k and 1M and compares the number of shoppers who placed an order when Reviews from HAQM was present on a product page versus when it was not, during the same time period.

Any Buy with Prime merchant, who has a US entity and registers with HAQM Brand Registry, with active HAQM product listings that collect product reviews on HAQM.com can activate the Reviews from HAQM feature on the same products that have Buy with Prime activated on their ecommerce site.

Reviews from HAQM is another way we are adding value to the Buy with Prime service, and it will be offered to Buy with Prime merchants for their eligible products without charging an additional fee.

No, you need to sign up for Buy with Prime and complete onboarding before you can add reviews from HAQM on your active Buy with Prime product detail pages.

No, the Reviews from HAQM feature isn’t available for products that don’t offer Buy with Prime.

No, the Reviews from HAQM feature only displays on a product detail page where Buy with Prime is activated and is currently eligible. If Buy with Prime is activated for a product but is currently ineligible (that is, a product is out of stock), the Reviews from HAQM feature is not shown on this product detail page.

Yes, you need to have active listings on the same products on HAQM.com to use Reviews from HAQM on active Buy with Prime products.

Yes, you need to enroll in HAQM Brand Registry to use Reviews from HAQM. Learn more about eligibility and enrollment.

Yes, if you have the technical expertise on your team to install JavaScript code. If you need technical assistance, contact your Buy with Prime sales representative.

For instructions, go to the HAQM Reviews page, and then the Customize & install code page.

There are two pieces of JavaScript code: one for the rating component and the other for the reviews component. The ratings code renders aggregated HAQM ratings and total rating count for products. The reviews code renders the overall rating, the rating histogram, and individual reviews provided by HAQM customers.

Yes, you can decide whether you want to use only Reviews from HAQM, or use both solutions on your Buy with Prime product detail pages.

No, you can’t include the data of Reviews from HAQM in your site’s existing reviews solution.

You can place the Reviews from HAQM feature next to, above, or below your existing reviews feature. For instructions, go to the HAQM Reviews page, and then the Customize & install code page.

You can display the ratings and reviews features together, or reviews feature without the ratings; however, you can’t show the ratings feature without the reviews. Showing ratings only can lead to a poor experience where shoppers can’t find detailed product information on your product detail pages, causing them to look for product reviews elsewhere instead of on your ecommerce site.

No, the Reviews from HAQM feature can only be placed on product detail pages for active Buy with Prime products.

Yes, to customize the Reviews from HAQM feature, go to the HAQM Reviews page, and then the Customize & install code page. You can: 1) choose to display both ratings and reviews, or reviews only, 2) choose between light and dark mode, 3) change the button corner radius, and 4) choose the footprint of the reviews feature.

Yes, the Media Gallery feature within Reviews from HAQM displays photo and video content from HAQM reviews and is on by default.

Reviews summary includes a short summary of customer reviews, as well as key product attributes mentioned in reviews, review sentiment towards those attributes, and direct quotes from reviews that mention that attribute.

Yes, you can choose to display Media Gallery and Reviews summary separately for each of your eligible product pages, and you can customize the look and feel of each.

No. The Media Gallery feature and Reviews summary will automatically show up on the product pages currently enabled for Reviews from HAQM.